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Troubleshooting


Printer does not print after ink  refill:
Inject air using the supplied syringe  through the top air vent to prime and clean the nozzles.
A small amount of  ink should come out. If ink does not come out, then perform step (1b).
Fill  a dish with warm water to about 1/4" and soak the nozzles for about 1 hour.
Prime and clean the nozzles using the procedure outlined in step  (1a).
Clean any foreign matter from the nozzles using a soft tissue.
Reinstall the cartridge and try to print again.

White streaks in the print out:
Place the cartridge nozzle down on a soft tissue and allow a  small amount of ink to come out.
Wait 2 minutes and wipe away any foreign  material on the nozzles.
Reinstall the cartridge in the printer.

If you experience any difficulty whatsoever whilst  using your InkTec product
and you require any technical assistance, please  email your query to Mark,
who will respond as soon as  possible.



Ink continuously flows from the  nozzle:
Check to ensure the green rubber stopper is  completely seated in the refill hole.
If ink still flows from the nozzle,  this is an indication that the bag inside the cartridge
has been damaged.
The cartridge may still be used temporarily by covering the air vent at the  top with scotch tape.
It is advisable to purchase a new cartridge at this  point.

Poor print quality:
Clean ink and foreign matter from the nozzle using a soft tissue.
Reinstall and compare the printout before and after this cleaning.

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